Specialized Services for Insurance Professionals

Fix it.

Clean it.

Dry it.


(269) 345-6000
Otsego Allegan
(269) 685-6000
Paw Paw

(269) 657-6660
Three Rivers

(269) 273-6000
Gull Lake

(269) 629-5600

(800) 438-7686

Insurance Professionals

Why Roto-Rooter Water Restoration is a better restoration service.

The Results Matter

Roto-Rooter Water Restoration Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. Roto-Rooter Water Restoration Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the Roto-Rooter Water Restoration Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." Roto-Rooter Water Restoration Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

Roto-Rooter Water Restoration Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results.
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior Time Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Our Professionals are trained to IICRC standards in Fire and Water Cleanup and Restoration.

Vendor Qualification Compliance & Professionalism

If you call Roto-Rooter Water Restoration, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters & Their Clients

A Roto-Rooter Water Restoration Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file available to you within hours. Roto-Rooter Water Restoration Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made Roto-Rooter Water Restoration leaders in the fire and water cleanup and restoration industry. The Roto-Rooter Water RestorationSystem is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

For more information on how Roto-Rooter Water Restoration helps insurance professionals, contact Mike Sims at

For emergency service, contact our office at
1 (800) GET-ROTO (438-7686).

1 (800) 438-7686
We are your fire and water damage cleanup specialists. Our services include restoration of property and content damaged by fire, water, smoke, storms, mold, biohazards, odor, vandalism, and much more.

Just a note of thanks for all the work you did for us this summer! We really appreciated your flexibility to come when we needed you. Everything is working just fine and we are enjoying the updates.

Matthew N.
Richland, Michigan
We bill your insurance company directly!

1 (800) GET-ROTO (438-7686)

Roto-Rooter Water Restoration of Kalamazoo

5189 King Highway

Kalamazoo, MI 49048